Anytime we can be of assistance, Phil Daniels, our Member Services Director. When you submit a request (via the link above) regarding a problem you may be experiencing, please include the following information: web browser type and version, your internet connection speed (cable/dsl, T1, dial-up or wireless laptop cell provider card), your operating system (Windows 98/Me/NT/2000/XP, MAC OS or mobile device).
With this information and a clear description of the problem you are having, we will be able to assist you very quickly. If you like, you may include a phone number and we will be happy to troubleshoot your issue by phone.
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